Privacy Policy

Effective Date: July 1, 2026  ·  Last Updated: July 1, 2026

Truvoy LLC ("Truvoy," "we," "our," or "us") operates the website truvoy.io and the Truvoy platform, a blockchain-based marketplace connecting travel content creators, hotels and resorts, and travelers. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and profile details when you register for an account or join our waitlist.
• Social Media Data: When you connect your Instagram or TikTok account, we collect your public profile information, post metadata, and engagement metrics through the respective platform APIs (Meta Graph API, TikTok Display API). We collect only data you expressly authorize.
• Blockchain Data: Wallet addresses and on-chain transaction records associated with your use of the Truvoy platform. This data is publicly visible on the Solana blockchain.
• Location Data: With your permission, GPS coordinates captured at the time of property check-in via the Truvoy app to verify on-site presence.
• Content Data: Images, videos, and associated metadata submitted through the platform in connection with campaigns.
• Usage Data: Browser type, IP address, pages visited, and other technical information collected automatically when you use our website.
• Communications: Emails, messages, or other communications you send us.

2. How We Use Your Information

We use the information we collect to:

• Operate and improve the Truvoy platform and services
• Verify content authenticity and on-site presence for campaign fulfillment
• Process payments and manage smart contract escrow
• Connect influencers, hotels, and travelers on our marketplace
• Mint and manage Journey NFTs associated with verified travel experiences
• Send you updates, notifications, and marketing communications (with your consent)
• Comply with legal obligations and enforce our terms of service
• Detect and prevent fraud, abuse, or policy violations

3. Social Media API Data

Truvoy integrates with Meta (Instagram) and TikTok APIs to verify that content posted by influencers is authentic and linked to verified on-site check-ins. Specifically:

• We access your public profile and post data only after you grant explicit OAuth authorization.
• We do not post on your behalf, access private messages, or collect data beyond what is necessary for campaign verification.
• You may revoke API access at any time through your Instagram or TikTok account settings.
• Data obtained from Meta and TikTok APIs is not sold to third parties and is used solely for platform verification purposes.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Hotel and Resort Partners: Campaign-relevant data such as verified check-in status and content performance metrics, as required to fulfill platform agreements.
• Service Providers: Third-party vendors who help us operate our platform (cloud infrastructure, analytics, payment processing), bound by confidentiality obligations.
• Blockchain Networks: Certain data is written to the Solana blockchain as part of platform operations and is publicly visible by design.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of Truvoy, our users, or the public.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Blockchain records are permanent by nature and cannot be deleted. You may request deletion of off-chain data by contacting us at the address below.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information (where technically feasible)
• Withdraw consent for data processing where consent is the legal basis
• Opt out of marketing communications at any time

To exercise these rights, contact us at mike@truvoy.io.

7. Cookies and Tracking

Our website uses minimal cookies necessary for basic site functionality. We do not use third-party advertising cookies or cross-site tracking. You may disable cookies in your browser settings without affecting your ability to use the site.

8. Security

We implement industry-standard security measures including encryption, access controls, and secure key management (AWS KMS for wallet infrastructure) to protect your information. No system is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Truvoy is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a prominent notice on our website. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Truvoy LLC
Email: mike@truvoy.io
Website: truvoy.io